Last Updated: April 18, 2018
Collection of your Personal Information
“Personal Information” is information that can be used to identify or contact an individual. We collect Personal Information that you provide to us through the Service and use such Personal Information for purposes relating to the reasons you provided it to us. In order to better provide you with products and services offered on our Service, Unplugged Adventures may collect Personal Information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- If applicable, the cruise ship you will be traveling on during your onshore excursion in Juneau, AK.
If you purchase Unplugged Adventures’ products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
You may be required to provide certain Personal Information to us when you elect to use certain products or services available on the Service. These may include: (a) registering for an account on the Service; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on the Service. We also may gather additional personal or non-personal information in the future.
Unplugged Adventures may also collect “Non-Personal Information,” such as demographic information that is not unique to you, such as your age or the country you will be visiting Alaska from. If we combine Non-Personal Information with Personal Information, we will treat such combined information as Personal Information.
Vehicle Location and Telematics Information
If you rent a vehicle through us, such vehicle may be equipped with telematics technology including, but not limited to, a global positioning system (“GPS”), an iPad, an after-market telematics device, or an event data recorder (collectively, the “Telematics System”). Some or all of the Telematics System functions or components may or may not be active during the rental and may be activated (or deactivated) automatically without warning or notice. In addition, when active, some or all of the Telematics System functions or components, may collect and transmit, on a continuous basis, Telematics System information that may include, but may not be limited to, geo-location information.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Unplugged Adventures. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the Service, to maintain quality of the Service, and to provide general statistics regarding use of the Service.
We may use “cookies” or other tracking technologies (e.g., web beacons, single-pixel, or clear GIFs) to track how you use the Service for analytics and security purposes. A cookie is a file stored on your computer or device to uniquely identify your device or to store information or settings on your device. To assist us with analyzing our website traffic through cookies and similar technologies, we use analytics services such as Google Analytics. For more information on Google Analytics’s processing of your information, please see
Use of your Personal Information
Unplugged Adventures collects and uses Personal Information to:
- Operate the Service and deliver the products and services you have requested;
- Communicate with you in relation to products and services you have requested from us;
- Inform you of other products or services available from Unplugged Adventures and its affiliates;
- Analyze and improve our Service and services; and
- Protect our rights or our property and to ensure the technical functionality and security of the Service.
Sharing Information with Third Parties
Unplugged Adventures does not sell, rent or lease Personal Information to third parties.
Unplugged Adventures may share information, including Personal Information, with trusted partners to help perform statistical analysis, send you email or postal mail, provide data storage and hosting services, provide customer support, payment processing and related services, or arrange for deliveries. All such third parties are prohibited from using your Personal Information except to provide these services to Unplugged Adventures, and they are required to maintain the confidentiality of your information.
The Service contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of any other site that collects personally identifiable information.
Security of your Personal Information
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect Personal Information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through the Service cannot be guaranteed.
No Personal Information from Children
Unplugged Adventures does not knowingly collect Personal Information from children under the age of thirteen. We will delete any Personal Information we receive from users we believe to be children.
From time to time, Unplugged Adventures may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. You may choose not to receive future promotional or advertising emails from us by selecting an unsubscribe link at the bottom of each email that you receive from us. You cannot opt out of receiving transactional emails related to the performance of our services. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any "Contact Us" request as well as administrative, maintenance and operational emails (for example, in connection with a password reset request).
Users from Outside the United States
The Service is intended for residents of the United States. If you are using the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Service, you consent to your information being transferred to and processed in the United States.
Correcting, Updating, Accessing, or Removing Personal Information
You can request that we correct, update, or delete your Personal Information by emailing a request to us at [email protected]. We will promptly process such requests in accordance with applicable law.
Changes to this Statement
549 S. Franklin Street
Juneau, Alaska 99801