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549 S. Franklin St.
Juneau, AK 99801

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1-800-989-9868

Unplugged Adventures Privacy Policy
Last Updated: April 18, 2018

This Privacy Policy explains how Eagle Bluffs, LLC d/b/a Unplugged Adventures and its affiliates (“Unplugged Adventures,” “we,” “us,” or “our”)  collect, protect, use, and share your Personal Information (defined below).  This Privacy Policy applies to https://www.alaskaunplugged.com, Unplugged Adventures, and any other of our websites and apps that link to this Privacy Policy (collectively, the “Service”). By using the Service, you consent to the data practices described in this Privacy Policy.

Collection of your Personal Information

“Personal Information” is information that can be used to identify or contact an individual.  We collect Personal Information that you provide to us through the Service and use such Personal Information for purposes relating to the reasons you provided it to us.  In order to better provide you with products and services offered on our Service, Unplugged Adventures may collect Personal Information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • If applicable, the cruise ship you will be traveling on during your onshore excursion in Juneau, AK.

If you purchase Unplugged Adventures’ products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

You may be required to provide certain Personal Information to us when you elect to use certain products or services available on the Service. These may include: (a) registering for an account on the Service; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on the Service. We also may gather additional personal or non-personal information in the future.

Unplugged Adventures may also collect “Non-Personal Information,” such as demographic information that is not unique to you, such as your age or the country you will be visiting Alaska from.  If we combine Non-Personal Information with Personal Information, we will treat such combined information as Personal Information.

Vehicle Location and Telematics Information

If you rent a vehicle through us, such vehicle may be equipped with telematics technology including, but not limited to, a global positioning system (“GPS”), an iPad, an after-market telematics device, or an event data recorder (collectively, the “Telematics System”). Some or all of the Telematics System functions or components may or may not be active during the rental and may be activated (or deactivated) automatically without warning or notice. In addition, when active, some or all of the Telematics System functions or components, may collect and transmit, on a continuous basis, Telematics System information that may include, but may not be limited to, geo-location information.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Unplugged Adventures. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the Service, to maintain quality of the Service, and to provide general statistics regarding use of the Service.

We may use “cookies” or other tracking technologies (e.g., web beacons, single-pixel, or clear GIFs) to track how you use the Service for analytics and security purposes. A cookie is a file stored on your computer or device to uniquely identify your device or to store information or settings on your device.    To assist us with analyzing our website traffic through cookies and similar technologies, we use analytics services such as Google Analytics.  For more information on Google Analytics’s processing of your information, please see

Some of our service providers may use cookies or other methods to gather information regarding your use of the Service, and may combine the information in these cookies with any of your Personal Information that they may have.   The use of such information by a third party depends on the privacy policy of that third party.  If you would like more information, please contact us at the Contact Information provided below. Without an industry or legal standard for interpreting Do Not Track Signals (“DNT”) sent to us by your browser, we do not respond to DNT signals at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.

Use of your Personal Information

Unplugged Adventures collects and uses Personal Information to:

  • Operate the Service and deliver the products and services you have requested;
  • Communicate with you in relation to products and services you have requested from us;
  • Inform you of other products or services available from Unplugged Adventures and its affiliates;
  • Analyze and improve our Service and services; and
  • Protect our rights or our property and to ensure the technical functionality and security of the Service.

Sharing Information with Third Parties

Unplugged Adventures does not sell, rent or lease Personal Information to third parties.

Unplugged Adventures may share information, including Personal Information, with trusted partners to help perform statistical analysis, send you email or postal mail, provide data storage and hosting services, provide customer support, payment processing and related services, or arrange for deliveries. All such third parties are prohibited from using your Personal Information except to provide these services to Unplugged Adventures, and they are required to maintain the confidentiality of your information.

Unplugged Adventures may disclose your Personal Information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Unplugged Adventures or the site; (b) protect and defend the rights or property of Unplugged Adventures; (c) act under exigent circumstances to protect the personal safety of users of Unplugged Adventures, or the public; or (d) in the event of a transaction involving the transfer or assign this Privacy Policy and any Personal Information to a third party entity that acquires or is merged with as part of a merger, acquisition, sale, or other change of control.

Links

The Service contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of any other site that collects personally identifiable information.

Security of your Personal Information

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect Personal Information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through the Service cannot be guaranteed.

No Personal Information from Children

Unplugged Adventures does not knowingly collect Personal Information from children under the age of thirteen. We will delete any Personal Information we receive from users we believe to be children.

E-mail Communications

From time to time, Unplugged Adventures may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.  You may choose not to receive future promotional or advertising emails from us by selecting an unsubscribe link at the bottom of each email that you receive from us. You cannot opt out of receiving transactional emails related to the performance of our services. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any "Contact Us" request as well as administrative, maintenance and operational emails (for example, in connection with a password reset request).

Users from Outside the United States

The Service is intended for residents of the United States.  If you are using the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Service, you consent to your information being transferred to and processed in the United States.

Correcting, Updating, Accessing, or Removing Personal Information

You can request that we correct, update, or delete your Personal Information by emailing a request to us at info@alaskaunplugged.com.  We will promptly process such requests in accordance with applicable law.

Changes to this Statement

Unplugged Adventures reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address specified in your account, by placing a prominent notice on the Service, or by updating any privacy information on this page. Where required by applicable law, we will obtain your consent. UNLESS OTHERWISE INDICATED, ANY CHANGES TO THIS PRIVACY POLICY WILL APPLY IMMEDIATELY UPON POSTING TO THE SERVICE. 

Contact Information

Unplugged Adventures welcomes your questions or comments regarding this Privacy Policy. If you believe that Unplugged Adventures has not adhered to this Statement, please contact Unplugged Adventures at:

Unplugged Adventures
549 S. Franklin Street
Juneau, Alaska 99801

Contact Information:
info@alaskaunplugged.com

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